Risk Analysis and Risk Management Workshop

Saturday, SEP 26, 2015 from 08:00 AM – 12:00 PM Central

Chris Anderson,, Management Coach, Bizmanualz, Inc.

Chris Anderson,, Management Coach, Bizmanualz, Inc.

What does ISO 9001:2015 require for risk analysis and risk management?

Learn what Risk Based Thinking is and how to apply it to your QMS.

While a formal process of risk analysis or risk management is not required in the ISO 9001:2015 standard, the concept of risk is included in eight areas of the current draft of the new standard.

1. Determining risks and opportunities that affect the quality management system.
2. Planning changes to the quality management system.
3. Evaluating processes, as part of the process approach.
4. Establishing appropriate controls of external providers (such as suppliers)
5. Identifying risks that can affect the company’s products, services, and overall customer satisfaction.
6. New product design and development risks.
7. Determining post-delivery support risks (e.g. warranty, maintenance, and other services).
8. Establishing monitoring and measurement of risks.

The inclusion of risk throughout the standard is referred to as “risk based thinking”. The standard does not require specific processes or procedures for risk analysis, like Failure Modes and Effects Analysis (FMEA), but using FMEAs and Control Plans will provide a basis for risk analysis and management. In this fast paced class we will review some of the core tools used to identify, quantify, and control risks including: Process diagram, FMEA, and Control Plan.

The development of “risk based thinking” will be important to implementing an ISO Quality Management System conforming to the new ISO 9001:2015 standard.

Chris Anderson, Management Coach – Bizmanualz, Inc.

+Chris Anderson has over 30 years of technical sales & marketing, Engineering, and business systems management experience working with small to large corporations. He has worked with business process design, software and systems engineering projects Lean ISO consulting with companies large and small.

He is the co-author of many of the policies and procedures manuals;  assisting in the layout, process design and implementation of the information. Chris is the primary instructional designer for the business process training programs and is a Principal Consultant and project leader on various Bizmanualz Lean ISO Quality Managements System deployments.

He is a senior member of the American Society of Quality (ASQ) as a Certified Quality Auditor (CQA), Certified Quality Manager/Operational Excellence (CQM/OE), Certified Quality Process Analyst (CQPA) and Certified Quality Improvement Analyst (CQIA). He is a past chair of ASQ St. Louis, Section 1304, has served as ASQ Region 13 Deputy Regional Director, on the Lean Division Leadership,  and Membership and Training Committees of ASQ.

ASQ St. Louis Section
Risk Analysis and Risk Management Workshop

Saturday, SEP 26, 2015
08:00 AM – 12:00 PM Central

Florissant Valley Community College
3400 Pershall Rd
Training Center room 110/116
St. Louis, MO 63135

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