Mary Sue Love 17 SEPT 2019 ASQ Dinner at Engineers Club

Mary Sue Love

Mary Sue Love is an Associate Professor in the Department of Management and Marketing at SIUE.

Tuesday, Sept 17, 2019

How to Prepare and Successfully Complete Almost Any Difficult Conversation

Do you dread difficult conversations?  Hate giving…or receiving performance appraisals? Cringe before facing a tough interaction with a sub…or a general contractor?  If so, you are not alone!

Join us as we talk about how to prepare and successfully complete almost any difficult conversation! We’ll discuss what makes a conversation difficult, learn the pre-work we all need to undertake before starting a difficult conversation, and practice a few. By the end of the session, we’ll acquire some new negotiation techniques to move projects, and maybe even people forward.

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