Anita Marx 19 Feb 2019 ASQ Dinner at Favazza

Anita L Marx, AIM Consulting, LLC

19 Feb 2019

Apply fundamentals of Baldrige Criteria for Performance Excellence to improve project results!

Ever wonder why most projects, plans, training programs, or processes fail to deliver expected results?

The answer lies in the Baldrige Excellence Framework. Whether you work for a company that uses the Baldrige or not, understanding the fundamentals of The Criteria for Performance Excellence will help you improve project results.

In this session, we will:

  • Simplify the Criteria to a framework of interconnected gears
  • Discuss how “ADLI” is used to design and improve processes
    • Approach: there is a right way to do the process
    • Deployment: the approach is consistently used
    • Learning: processes are systematically reviewed and improved
    • Integration: the gears are interconnected
  • Explain how “LeTCI” is key to monitoring long term results
    • Level: current performance
    • Trend: is performance improving?
    • Comparison: how targets are set and evaluated
    • Integration: key balanced measures are monitored and improving

Anita L. Marx
Founder, AIM Consulting LLC

Anita Marx is founder of AIM Consulting LLC.  AIM was established in 2001 to help businesses and individuals aim high to achieve excellence. Anita’s performance excellence and business process improvement experience includes:

  • Nationally recognized leader in application of the Baldrige Criteria for Performance Excellence. Evaluated scores of organizations based on the Criteria and authored feedback reports on how to improve overall results.
  • Member of Malcolm Baldrige Board of Examiners (2003-2011). Examiner, team leader, team lead coach, and alumni examiner.
  • Member of the Malcolm Baldrige National Training team to instruct new and returning examiners on the Criteria, the evaluation process, how to conduct site visits, and writing feedback reports.
  • Authored four state-level Baldrige applications. Clients achieved recognition at the highest award level.
  • Member of the Board of Examiners and Board of Overseers for the Excellence in MO Foundation from 1993-2002.
  • Judge for the International Team Quality process.
  • Chair of Panel of Judges, member of Advisory Board for Midwest Excellence Institute, and lead trainer and consultant for MO and KS Excellence Awards. (2014-current.)

Anita has a B.S. in Industrial Engineering from the University of Missouri-Columbia and an M.B.A. from St Louis University. Anita is a member of the MU Industrial Engineering Hall of Fame. She taught Quality Processes at Washington University College of Engineering. Anita is a Senior Member of the American Society for Quality, a Certified Manager of Organizational Excellence, and completed Six Sigma training. In addition, she is a member of the Ishikawa Medal Committee, which recognizes individuals for their contributions to the quality profession and development of people.

ASQ St. Louis Section Monthly Dinner Meeting

Tuesday, Feb 19, 2019
05:30 PM – 09:00 PM Central


Favazza St. Louis

5201 Southwest Avenue
St Louis, MO 63139

ASQ St. Louis Feb 2014

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