Tony Vago 16 JAN 2018 ASQ Dinner at Forrest Park Golf Course Clubhouse

Tuesday, Jan 16, 2018

Tony Vago, Executive Director of Strategic Initiatives, Mercy Hospital St. Louis

The Cost of (Poor) Quality: Why Do We Care?

Why do systems and processes fail, and what could some of the possible outcomes be when failure occurs? This presentation will look at why Quality professionals are needed in all industries and in all points of design, testing, and deployment of systems and processes. It will also look at why, when ignored, poor quality can be costly and even deadly.

Tony Vago

Tony Vago is the Executive Director of Strategic Initiatives at Mercy Hospital St. Louis. He was recently promoted in August from the hospital’s Director of Lean Transformation. In that role he was responsible for managing a team of Six Sigma Black Belts across Mercy’s East Community region; training, coaching, and developing process improvement specialists using Lean, Six Sigma, Workout, and the Change Acceleration Process; training leaders in Lean and acting as consulting coach for their projects; achieving his own project successes aimed at cost savings, throughput, and satisfaction levels; and analyzing statistical data to make sound business decisions.

Tony has been at Mercy for over seven and a half years. He has experience in Value Streams including Emergency Room, Labor and Birth, Primary Care Clinic, Specialty Clinics such as OB-GYN and Pediatrics, Revenue Cycle, Accounts Payable, Women’s Services, and Laboratory Sciences. Tony has an MBA from Webster University, and an MPA and Bachelor’s from SIU-Edwardsville. Tony holds five certifications through ASQ, including Six Sigma Black Belt, CQIA, and CQPA. He has presented at the ASQ Lean and Six Sigma Conference, and ASQ World Conference on Quality and Improvement.

ASQ St. Louis Section Monthly Dinner Meeting

Tuesday, Jan 16, 2018
05:30 PM – 09:00 PM Central

Register today for the next ASQ St. Louis Section Meeting


Forrest Park Golf Course Clubhouse
6141 Lagoon D.
St. Louis, MO  63112

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