Mark Nordmeyer 19 SEP 2017 ASQ Meeting at Engr Club
Tuesday, Sep 19, 2017
Mark Nordmeyer, Business Process Consultant, Wells Fargo Advisors
Business Process Management at Wells Fargo Advisors
Businesses must improve their processes continuously in order to remain competitive and achieve success. Failure to make process improvement a priority will result in higher costs and lower revenue. Also, your customers will be less satisfied and your employees less motivated if you continue to process “the same way as we always do” and never embark on an effort for improvement. Whether it resides with some sort of exception handling, invoice payment, or human resource procedure, every company has at least one broken manual process. To make matters worse, many companies may utilize several software applications to facilitate the completion of a process.
Business Process Management (BPM) is a discipline that can optimize, execute, control, and automate your process. BPM can also measure and analyze your process to provide real-time metrics to make business decisions and influence future improvement efforts.
In short, BPM simplifies and streamlines your process to keep it running smoothly. According to Gartner, BPM brings attention to the highest-value processes — the ones that are most aligned with the business goals and strategy — for the best return on investment. [McCoy, David W. (2011, July 22) Business Process Management (BPM) Key Initiative Overview.]
Mark Nordmeyer has over fifteen years of experience in quality and process improvement. Mark is a Business Process Consultant at Wells Fargo Advisors, partnering with business and IT to design Business Process Management Solutions to reduce risk, improve quality, improve business insight, create foundational capabilities, improve the front office experience, increase job satisfaction, and create positive financial impact.
Before working at WFA Mark was a Quality Assurance Analyst at Diagraph, an ITW Co. At Diagraph, Mark performed quality assurance on incoming electrical and mechanical parts as well as quality control on outgoing finished product, working with their label print and apply machines.
Mark is a Senior Member of ASQ, a Certified Six Sigma Black Belt and an OMG Certified Expert in BPM 2.
ASQ St. Louis Section Monthly Dinner Meeting
Tuesday, Sep 19, 2017
05:30 PM – 09:00 PM Central
Register today for the next ASQ St. Louis Section Meeting
ASQ Meeting Location
Location
Engineers Club
4359 Lindell Blvd,
St. Louis, MO 63108
(314) 533-9333
