Tony Belilovskiy 1 FEB 2021 ASQ VIRTUAL 6PM Presentation

Belilovskiy, TonyHollingsworth, BradMonday, Feb 1, 2021 VIRTUAL 6PM Presentation

Voice of the Customer and Lean Six Sigma Powerhouse

Combining Voice of the Customer and Lean Six Sigma into one webinar is the most powerful accelerator for enhancing your organization forward, clearly defining and integrating VOC, Lean, DMAIC and Design for Six Sigma, and achieving a high-performance culture.

This session combines the power of an unconventional Voice of the Customer methodology with Six Sigma core concepts, creating a continuous feedback loop to power your continuous improvement initiatives.  The constant feedback for Define part of DMAIC, translation of VOC data into CTQ requirements, Design for Six Sigma introduction are just a few topics that will be discussed and presented in this presentation.

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