Dr. Alex Vidan 15 JAN 2019 ASQ Dinner at Forrest Park Golf Course Clubhouse

Tuesday, Jan 15, 2019

Alex Vidan DC

Dr. Alex Vidan, Vidan Family Chiropractic

Getting to the Root Cause of Compromised Health

Dr. Vidan will be discussing logical approaches to correcting the root cause of some of the most common health concerns affecting your family.

While many professions are concerned with changing the environment to suit the weakened body, my concern is with strengthening the body to suit the environment. I look for, and most often times discover, the root CAUSE of the problem. I do not treat symptoms…but the cause of what ails you.

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15 JAN 2019 ASQ Dinner at Forrest Park Golf Course Clubhouse

Tuesday, Jan 15, 2019

Dr. John Timmerman, Mercy’s Vice President of Operations

Behavioral Economic Design of the Patient Experience

What is the Quality Book of Knowledge (BOK)? More importantly, what is in the BOK?

Learning Objectives:

  • Understand why behavioral economics explains consumer behavior
  • Identify how to capture ethnographic insights that influence a patient’s behavior
  • Learn the guiding principles for rapid proto>typing of new patient memories
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