Mercy Hospital St. Louis LEANs into Labor and Birth Improvements
This presentation will explore the year long journey utilizing LEAN techniques aimed at all aspects an expecting mother encounters while in the care of Mercy Hospital.
The goal: to reduce waiting and improve patient throughput while increasing satisfaction levels. The approach included week long rapid improvement events each month through the project life cycle.Read More»
Thursday, Mar 19, 2015
Using Data to Manage Suppliers
This presentation will explore the data driven process of using data to manage suppliers.
The Effects of Change Management on Six Sigma Project Success: Is there a Correlation?
Tuesday, Feb 17, 2015
Understanding and Leading Business Change is vital to making progress and achieving higher level of results.
This presentation will explain the process of change, how to get past resistance, and how to use tools to enable faster change.
Wednesday, Jan 21, 2015
“So you want to be a consultant and provide performance excellence…or perhaps lead your organization to performance excellence”
The presentation will include brief review of the pros and cons of business improvement consulting, as well as a discussion of why one should or should not consider becoming a consultant.
The criteria for leading an organization to performance excellence is similar whether one is an outside the organization consultant or an internal champion. These attributes and challenges will also be discussed. This is planned to be a semi-open discussion between the presenter and the audience.
Wednesday, Jan 21, 2015
What is “The Gift of Wisdom”
Even though some are no longer in their 20’s, you have children, grandchildren and others you mentor and advise. Finance, career, friends, education, stress, time management, hobbies, dreams, loss, goals and other topics will be discussed.
The presentation is based on Neal Whitten’s book “The Gift of Wisdom: Lessons for a Lifetime”.Read More»
- Tuesday, Dec 2, 2014
Have you received an ASQ certification this past year? Come and be recognized for your quality achievement at the St. Louis Section 1304 Annual Awards night. Recipients of ASQ Certifications are eligible for a complementary dinner.
Every year we elect section officers for key leadership committee positions.
- Section Chair
- Section Chair-Elect
- Section Treasurer
- Section Secretary
The leadership committee plans, coordinates, and leads all section events; assists members with ASQ opportunities; and represents the section at ASQ functions. Section leadership provides an excellent opportunity to develop management skills, give back to your section, and help others on their quality journey. Open positions are available for those ready to take the challenge.Read More»
Tuesday, Oct 21, 2014
Did you ever wonder what the ASQ Inspection Division does?
Or, what exactly are the CQI and CQT Certifications and are they right for you?
Learn first hand what is going on in the world of inspection, test, and auditing methods and techniques and what it means to be a Certified Quality Inspector and a Certified Quality Technician from the Chair-Elect of the ASQ Inspection Division — Joe Wesling.
He will present information on the ASQ Inspection Division and the CQI and CQT Certifications.Read More»
Tuesday, Oct 21, 2014
The “Top 10 Secrets” cover CMT’s key organizational, operational and continuous improvement elements that have kept its TQM system from becoming a short-lived “flash in the pan” through four CEOs over 20 years. Though not a one-size-fits-all system, some of its “secrets” may have application in your organization.
Crawford, Murphy & Tilly, Inc. (CMT), a mid-size consulting engineering firm, implemented a comprehensive Total Quality Management (TQM) system within the firm in the mid-1990s, when TQM was a hot item in the engineering consulting business. Now, some 20 years later, many engineering companies have dropped TQM as a management strategy. However, CMT continues its quality journey under a TQM approach that has evolved and matured to meet the ongoing challenges of company growth, external competition and delivering excellence in engineering and project delivery.
CMT’s performance excellence and progress on its quality journey was recognized in late 2010 by Illinois’ Lincoln Foundation for Performance Excellence, a Baldrige-patterned quality organization, with a 2010 Lincoln Bronze Award for Commitment to Excellence.Read More»
Tuesday, Sept 16, 2014
Business today is global. Whether we are dealing with suppliers or customers from different cultural backgrounds, or we have co-workers from different cultural backgrounds, we need to be aware of those differences to work effectively with all people.
This program is designed to highlight some of the differences between cultures. It will look at the major cultural dimensions, and how different cultures fit along these dimensions.
After this presentation you should have a very basic understanding of why people may react differently to same request, or why people with different backgrounds my react differently to your management style. The important point is that if you understand some of the basic biases of different cultures, you will be more effective, and your team will perform better.Read More»