15 JAN 2019 ASQ Dinner at Forrest Park Golf Course Clubhouse

Tuesday, Jan 15, 2019

Dr. John Timmerman, Mercy’s Vice President of Operations

Behavioral Economic Design of the Patient Experience

What is the Quality Book of Knowledge (BOK)? More importantly, what is in the BOK?

Learning Objectives:

• Understand why behavioral economics explains consumer behavior
• Identify how to capture ethnographic insights that influence a patient’s behavior
• Learn the guiding principles for rapid proto>typing of new patient memories

Eckerle and Morrison 16 OCT 2018 ASQ Dinner Meeting Orlando Gardens

Jennifer Eckerle
International Stewardship Lead at Bayer Crop Science

Excellence Through Stewardship

Lisa A Morrison
North America Product Supply Stewardship Compliance Lead

Stewardship & Quality- Advancing Best Practices in Agricultural Technology

The food, feed, fiber, and energy industries have seen amazing benefits from seed and plant biotechnology.  As agricultural technologies advance, quality systems and product stewardship become essential to ensuring industries freedom to operate in the global marketplace. Whether you are a researcher or a multinational company, best practices for responsible product management are essential across the product lifecycle.

Excellence Through Stewardship is a global not-for-profit organization that provides a framework for implementation of stewardship programs and quality management systems including an independent third-party audit program to verify appropriate systems are in place.  ETS has over 40 member companies in 20 countries and Bayer Crop Sciences was a founding member of the organization. Join us to learn more about how ETS advances global best practices in Stewardship & Quality across agricultural technology.

Mary Gemoules 16 OCT 2018 ASQ Dinner Meeting at Orlando Gardens

Operational Excellence, Manager, Millipore Sigma AEM Cluster

Visual Management Boards

What are they, and how can they become a key management tool to effective communication and reaction

 This session will discuss the importance of visual management in a lean manufacturing environment.  You will learn how visual management boards can be implemented and become a primary system to communicate effectively from the shop floor up to top management.

Stephen Ward 18 Sept 2018 ASQ Dinner Meeting at Engineers Club

President at Watchdog Quality International

Product Quality Challenges in a Rapidly Changing China

The product quality challenges that the fitness equipment industry faces when producing products in China.  And how the rapidly changing China has influenced product quality.

Michelle Howard 18 Sept 2018 ASQ Dinner Meeting at Engineers Club

Michelle Howard, Regulatory Affairs Specialist at bioMerieux

Everyday Mentoring – A Community Benefit

Mentoring – for many this is just common fluff phrase, touted by HR or reserved for the executive suits. But for those engaged with an intentional mentor or mentee the impact is real and often life changing, although it may not seem like that the time. Almost everyone has been impacted by someone in their life who has acted as a mentor, be it for a moment, a season, or a lifetime, and it can change the trajectory of both individuals as well as future connections.

Wednesday 20 JUNE 2018 ASQ PMI Dinner Meeting at Crowne Plaza Clayton

Courageous Leadership: When It Matters Most

This session will focus on the wide range of skills required to lead successful change initiatives. You will learn integrated ideas to immediately improve your ability to address the challenges that come with leading change of any type or scale. This program will show you ways to leverage new skills to become more successful in achieving your goals and reducing stress.

Session learning objectives include: Learn a framework that leads to successful change that sticks; Understand the keys to organizing and executing your plans; Understand intelligent change management for results, satisfaction, and growth; and Practice these techniques to collaborate, obtain feedback, and improve. Leave with a new source for courageous leadership and REAL practices that improve the process of working together with REAL people.

Dr. Mark Lynch 15 May 2018 ASQ Dinner Meeting at Engineers Club

Agile Team Lead and Scrum Master, Superlative Technologies, Inc.

Using Agile Project Management to Increase Project Success

Agile Project Management is a group of methodologies that focuses on short iterative cycles in the development of a product or service. While most commonly used in the Software Industry, Agile Project Management can be used in many industries to increase the productivity of delivering products and services.  Mark will go through the key concepts of Agile Project Management, many of which have evolved out of the Quality field.  Mark will discuss the experiences in utilizing Agile Project Management for over six years within the Department of Defense at Scott Air Force Base.

Agile Presentation PDF

Steven Lembark 15 May 2018 ASQ Dinner Meeting at Engineers Club

Principal at Workhorse Computing

Stressing out about nothing: Testing software to its limits

Software isn’t real, it lives in a virtual space that we cannot measure, bend, or break. The traditional tools for QC don’t apply, but the principles do. This talk looks at techniques for software testing at multiple levels, the techniques available, and available measures.

Ian Meggarrey 17 APR 2018 ASQ Dinner Meeting at Spazio

Ian Meggarrey Program Manager, Metova CyberCENTS

Tuesday, Apr 17, 2018

How to Infuse Quality Into Cyber-Security

You’ve heard it on the news: hacking, WannCry, Petya, and many more. Cybersecurity has been thrust into the spotlight in recent years, but what is it, really? Why does it matter? Why should I care? This session will give you answers to those questions and information about much more.

We will start with a number of basic definitions, and look at some cybersecurity-related events. We will then stalk about the real risks associated with cybersecurity deficiencies. Once we have covered the “what” and the “why,” we will cover the “how” by looking at the anatomy of a cyber attack. We will follow the path an adversary can use to work their way into your organization’s network and get what they want. We will also look at how your organization can improve its cyber-defense posture by ensuring that your personnel are best able to keep your network safe.

Murali Mariappan 17 APR 2018 ASQ Dinner Meeting at Spazio

Murali Mariappan, VP – Operational Excellence Manager, Citi

Tuesday, Apr 17, 2018

Facilitating Virtual Problem-Solving Events

Traditional tools assume participants in any group activity be co-located to solve common process problems. But in this era of increasing globalization where processes span the country and sometime continents, it is necessary to engage the wide variety of participants who are geographically distributed to solve inevitable process issues. In addition, employers have been using the perk of remote work to attract and retain workers in an increasingly competitive talent landscape, especially given low unemployment rates, making improvements to geographically distributed processes increasingly important.

This session is a reflection of our experience in facilitating an improvement event where there were nine participants located in nine different locations across the United States. The unique challenges in trying to communicate and problem solve in a virtual environment is discussed.

Learning Objectives:

• Understand how improvements can be facilitated with geographically distributed teams.
• Learn the preparations needed to make virtual engagement successful.
• Discover the virtual collaboration tool capabilities needed to facilitate remote teams.
• Get tips to save money on travel.